THE BAIT HAS BEEN CAST. WILL YOUR IDENTITY BE PHISHED OUT?
INTRODUCTION
You open your computer's
mailbox only to find an urgent email from your bank stating that it believes
your account may have been tampered with. To ensure that the problem is
remedied quickly, the bank requests that you verify your login and password,
and it provides a link to its site for immediate access. You think to
yourself, "Wow. This MUST be urgent." You respond at once, grateful for the
update and relieved that the problem is being remedied.
Unbeknownst to
you:
- there was no problem with
your bank account,
- the site to which you were
redirected merely LOOKED like your bank's sign in page, and
- the sender of the email was
actually someone trying to steal your identity.
YOU HAVE JUST BEEN PHISHED.
I. What is
Phishing?
What once described a
common pastime with a pole and line, now refers to a new trend in identity
theft. Phishing is t he act of sending you an e-mail, falsely claiming to be an established
legitimate enterprise with whom you associate , in an attempt to scam you into
divulging sensitive information. Once you have provided your credit card,
social security, and bank account numbers, along with any corresponding logins
and passwords, the "phisher" then reels in that information to steal your
identity, clear your accounts, or even commit crimes in your name.
In essence, phishing is
a twofold fraudulent attack. Phase I (creating the bait) is the "stealing" of
the business's identity for impersonation purposes, and Phase II is the actual
acquisition of the personal information "phished" from the recipient of the
email.
In 2003, many eBay users
fell victim to one such phishing scam. Phishers sent out an email posing as
eBay and warned users that their accounts were going to be suspended unless
immediate action was taken. The email recipients were instructed to click on
the link provided (which took the user to a "look-alike" eBay site) and enter
their credit card information so that the eBay account could be reactivated.
The phishers figured if they cast a wide enough net—sending the email to
millions of email addresses—a decent percentage of recipients would have
eBay accounts and respond to the fraudulent notice. Unfortunately, they were
right, and many unsuspecting people had their identities and accounts hooked.
II. Preventative
measures you can take to ensure you don't get hooked!
Although phishers are
growing increasingly clever, there are still many ways to protect yourself
from becoming a victim of this form of identity theft.
Do not respond
to email asking for your personal information, such as bank or credit account
numbers, logins, or passwords.
The majority of
reputable companies will not ask for this type of information via email.
However, if you are still worried that your account may have been tampered
with, call the organization and speak to someone directly. Remember,
even if the link looks legitimate and takes you to an "official" looking site
that you frequently access, the linked site can still be a fake. Typing the
original address into your web browser's address bar to access the site vs.
following the link contained in the body of the phisher's email will ensure
that you get to the correct webpage—and not a phisher's look-alike.
Other simple actions, such as using a firewall, installing antivirus software,
staying on top of the software updates, and checking your credit and banking
statements regularly for unauthorized transactions can also minimize the risk
of becoming a victim of these phishing scams.
III. The Phished
Catching the Phishers.
In addition to
preventative measures, it is also important to report potentially fraudulent
email to both the company specifically targeted by the phisher (most companies
have addresses for this purpose specifically) and also to the following:
Phishers have not gone
unpunished. Last year, an Ohio "phisher-woman" was sentenced to 46 months in
prison for a phishing scam targeting AOL and its users. That same year,
another phisher pleaded guilty to federal wire fraud after using fake email to
obtain PayPal passwords and stealing thousands of dollars from a victim's
account.
In February 2005,
Senator Patrick Leahy (D-VT) proposed the Anti-Phishing Ac t of 2005, a bill
that, if passed, would aid law enforcement efforts by criminalizing the acts
of (1) sending a phishing email and (2) creating a fraudulent "phishing"
website, regardless of whether any recipients of the email suffered any
actual damages.
IV. CONCLUSION
Although recent
legislative proposals and technological advances seek to minimize the damage
caused by phishing scams, your best defense against fraud is good ol'
fashioned consumer awareness. Knowing what to look out for and using common
sense is the best way to ensure that your identity is not "hooked" by phishers.
For more information,
visit www.nfpa.org or www.aaa.com.